:root{color-scheme:light;--ink:#191b1d;--muted:#76808a;--line:#e2e6e9;--paper:#f5f6f7;--green:#35634b;--blue:#496785;--amber:#916d39}*{box-sizing:border-box}[hidden]{display:none!important}body{margin:0;color:var(--ink);background:#f6f7f8;font:14px/1.7 "Segoe UI","PingFang SC","Microsoft YaHei",sans-serif}h1,h2,h3,p,dl,ol{margin:0}h1,h2,h3{line-height:1.4}h1,h2,h3,p,a,button,dt,dd{overflow-wrap:anywhere}a{color:inherit;text-underline-offset:4px}button,input,textarea{font:inherit}button{cursor:pointer}button:disabled{cursor:default;opacity:.5}input,textarea{min-width:0}a:focus-visible,button:focus-visible,input:focus-visible,textarea:focus-visible,summary:focus-visible{outline:3px solid #7499bc;outline-offset:3px}.button{display:inline-flex;align-items:center;justify-content:center;gap:9px;min-height:44px;padding:10px 17px;color:#fff;background:var(--ink);border:1px solid var(--ink);border-radius:3px;font-size:13px;font-weight:600;text-decoration:none;line-height:1.5}.button:hover:not(:disabled){background:#3c4248}.button-outline{color:var(--ink);border-color:#d4dbe0;background:#fff}.button-outline:hover:not(:disabled){background:#f1f4f6}.button-small{min-height:35px;padding:7px 11px;font-size:11px}.site-header{display:flex;align-items:center;gap:25px;min-height:88px;padding:18px 36px;background:#fff;border-bottom:1px solid var(--line)}.brand{display:block;flex:none;text-decoration:none;line-height:1}.brand svg{display:block;width:153px;height:auto}.header-title{padding-left:25px;border-left:1px solid var(--line);font-size:13px;font-weight:600}.header-actions{display:flex;align-items:center;gap:22px;margin-left:auto}.back-link{font-size:12px;text-decoration:none}.language-toggle{padding:5px 0;border:0;background:transparent;font-size:12px;color:#66717b}.site-footer{display:flex;justify-content:space-between;gap:20px;padding:22px 36px;border-top:1px solid var(--line);background:#fff;color:var(--muted);font-size:11px}.site-footer a{text-decoration:none}main{min-height:calc(100vh - 155px);outline:none}.skip-link{position:absolute;top:0;left:20px;padding:12px;background:#fff;transform:translateY(-120%);z-index:2}.skip-link:focus{transform:none}.eyebrow{font-size:10px;letter-spacing:1.7px;font-weight:600;color:var(--muted);margin-bottom:12px}.muted,.field-hint{font-size:11px;color:var(--muted)}.boot{display:flex;justify-content:center;align-items:center;gap:12px;min-height:55vh;color:var(--muted)}.loader{width:18px;height:18px;border:2px solid #e0e4e7;border-top-color:var(--ink);border-radius:50%;animation:spin 1s linear infinite}@keyframes spin{to{transform:rotate(360deg)}}.auth-view{display:grid;grid-template-columns:minmax(0,1.1fr) minmax(0,1fr);align-items:center;gap:84px;max-width:1050px;margin:70px auto 85px;padding:0 30px}.auth-intro h1{font-size:39px;line-height:1.55;letter-spacing:-1px;max-width:430px;white-space:pre-line}.auth-lead{margin-top:21px;color:#626d77;line-height:1.95;max-width:390px}.auth-benefits{margin-top:30px;display:grid;gap:14px}.auth-benefits>div{display:flex;align-items:center;gap:14px}.auth-benefits span{font-size:10px;font-variant-numeric:tabular-nums;color:#9ba3aa}.auth-benefits p{font-size:12px;color:#505c66}.account-scope{border-top:1px solid #dce1e5;margin-top:30px;padding-top:18px;max-width:390px;font-size:11px;line-height:1.9;color:var(--muted)}.auth-card{border:1px solid var(--line);border-top:3px solid var(--ink);background:#fff;padding:27px 31px 25px;min-width:0}.auth-tabs{display:flex;gap:27px;border-bottom:1px solid var(--line);margin-bottom:27px}.auth-tabs button{background:transparent;border:0;border-bottom:2px solid transparent;color:var(--muted);padding:4px 1px 13px;font-size:13px}.auth-tabs [aria-selected=true]{color:var(--ink);border-bottom-color:var(--ink);font-weight:600}.auth-card h2{font-size:23px}.form-intro{margin:10px 0 25px;font-size:12px;color:var(--muted)}.field{display:flex;flex-direction:column;gap:7px;margin-top:17px}.field label,.message-form>label{font-size:12px;font-weight:600;color:#4b5661}.field input,.message-form textarea{width:100%;padding:10px 12px;border:1px solid #d5dce2;background:#fff;border-radius:3px;min-height:44px;color:var(--ink)}.auth-submit{width:100%;margin-top:24px}.auth-footer{margin-top:25px;padding-top:17px;border-top:1px solid var(--line);font-size:11px;color:var(--muted)}.message{margin-top:15px;padding:12px 14px;border:1px solid #e4cfc2;border-radius:3px;background:#fff6f0;color:#89563b;font-size:12px;line-height:1.8}.message.info{border-color:#d2dee8;background:#f1f6fa;color:#4e667b}.message.success{border-color:#cee0d3;background:#f3f9f5;color:var(--green)}.account-view{max-width:1320px;margin:0 auto;padding:34px 36px 60px}.account-heading{display:flex;align-items:center;justify-content:space-between;gap:24px}.account-heading h1{font-size:30px;letter-spacing:-.5px}.account-heading .eyebrow{margin-bottom:5px}.account-identity{margin-top:9px;font-size:12px;color:#6c7781}.account-heading>.button{flex:none}.ownership-note{font-size:11px;color:var(--muted);margin:19px 0 22px;line-height:1.9}.account-view>.message{margin-bottom:22px}.customer-workspace{display:grid;grid-template-columns:minmax(280px,340px) minmax(0,1fr);border:1px solid var(--line);border-radius:5px;background:#fff;overflow:hidden;align-items:stretch}.inquiries-panel{display:flex;flex-direction:column;min-width:0;background:#fafbfc;border-right:1px solid var(--line)}.panel-heading{display:flex;justify-content:space-between;align-items:center;gap:14px;padding:19px 21px;border-bottom:1px solid var(--line);background:#fff}.panel-heading h2{font-size:14px}.panel-heading .muted{margin-top:4px}.inquiry-list{max-height:min(640px,72vh);overflow-y:auto;scrollbar-gutter:stable}.inquiry-card{display:block;width:100%;padding:20px 21px;text-align:left;border:0;border-bottom:1px solid var(--line);border-left:3px solid transparent;background:transparent;color:inherit}.inquiry-card:hover{background:#f1f4f6}.inquiry-card[aria-current=true]{border-left-color:var(--ink);background:#edf1f4}.inquiry-card-top{display:flex;align-items:flex-start;gap:12px;justify-content:space-between}.inquiry-card-title{font-size:13px;font-weight:600;line-height:1.7}.status-badge{display:inline-block;flex:none;padding:2px 7px;background:#edf3ef;color:var(--green);border-radius:3px;font-size:10px;white-space:nowrap}.status-contacted{background:#edf2f8;color:var(--blue)}.status-quoted{background:#f5f0e7;color:var(--amber)}.status-closed{background:#eef0f2;color:#747e88}.inquiry-reference{display:block;margin-top:9px;font-size:10px;color:#78828c;letter-spacing:.2px}.inquiry-date{display:block;margin-top:5px;color:#9098a0;font-size:10px}.pagination{display:flex;flex-wrap:wrap;gap:12px;justify-content:space-between;align-items:center;margin-top:auto;padding:17px 20px;background:#fff;border-top:1px solid var(--line);font-size:10px;color:var(--muted)}.pagination>div{display:flex;gap:7px}.empty-state{text-align:center;padding:42px 24px;font-size:12px;color:var(--muted);line-height:1.9}.empty-state .button{margin-top:19px}.detail-panel{min-width:0;outline:none}.detail-empty{padding:80px 30px;text-align:center;color:var(--muted)}.empty-arrow{font-size:28px;font-weight:300;display:block;margin-bottom:14px}.detail-empty h2{font-size:17px;color:#4f5b66}.detail-empty p{font-size:12px;margin-top:10px}.detail-heading{padding:25px 28px 21px;border-bottom:1px solid var(--line)}.reference{font-size:10px;color:var(--muted);letter-spacing:.7px;margin-bottom:10px}.detail-heading h2{font-size:23px;font-weight:600}.detail-heading>.muted{margin-top:9px}.status-steps{display:flex;list-style:none;gap:7px;margin-top:20px;flex-wrap:wrap}.status-steps li{padding:6px 12px;border:1px solid #e5e8eb;border-radius:3px;background:#fafbfc;font-size:11px;color:#949ca4}.status-steps [aria-current=step]{border-color:#a9b6c1;color:#354757;background:#edf2f6;font-weight:600}.request-details{border-bottom:1px solid var(--line);padding:17px 28px}.request-details summary{font-size:12px;font-weight:600;color:#56636f;cursor:pointer}.request-details dl{display:grid;grid-template-columns:86px minmax(0,1fr);gap:12px 17px;margin:19px 0 4px;font-size:12px}.request-details dt{font-size:11px;color:var(--muted)}.request-details dd{margin:0;color:#465360;white-space:pre-wrap}.request-notes{margin-top:20px}.request-notes h3{font-size:11px;color:var(--muted);font-weight:400;margin-bottom:9px}.request-notes p{font-size:12px;white-space:pre-wrap;line-height:1.9}.conversation{padding:22px 28px 27px}.conversation-heading{display:flex;justify-content:space-between;align-items:flex-start;gap:16px;margin-bottom:21px}.conversation-heading h3{font-size:14px}.conversation-heading p{margin-top:6px;color:var(--muted);font-size:11px}.sync-status{font-size:10px;color:#7b8791;flex:none;max-width:145px;text-align:right;line-height:1.8}.sync-status.is-stale{color:#9a7446}.messages{display:flex;flex-direction:column;gap:16px;max-height:470px;min-height:155px;overflow-y:auto;overscroll-behavior:contain;padding:4px 3px 16px;scrollbar-gutter:stable}.messages-empty{margin:auto;text-align:center;font-size:12px;color:#8a949d;padding:30px 12px;line-height:1.9}.chat-message{align-self:flex-start;max-width:88%;min-width:90px}.chat-message.is-customer{align-self:flex-end}.chat-message-meta{display:flex;gap:12px;justify-content:space-between;align-items:baseline;margin:0 3px 6px;font-size:10px;color:#87919a}.chat-message-meta strong{font-weight:500;color:#6a7782}.chat-bubble{padding:12px 15px;background:#f1f4f6;border:1px solid #e5eaee;border-radius:2px 11px 11px 11px;font-size:13px;line-height:1.85;white-space:pre-wrap;overflow-wrap:anywhere}.is-customer .chat-bubble{background:#26313a;color:#fff;border-color:#26313a;border-radius:11px 2px 11px 11px}.older-messages{display:block;margin:0 auto 14px;padding:4px 8px;background:none;border:0;font-size:11px;color:#607587;text-decoration:underline;text-underline-offset:4px}.message-form{margin-top:16px;border-top:1px solid var(--line);padding-top:18px}.message-form>label{display:block;margin-bottom:8px}.message-form textarea{resize:vertical;min-height:88px;max-height:320px;font-size:12px;line-height:1.8}.message-form textarea::placeholder{color:#98a0a8}.message-form textarea:disabled{background:#f6f7f8;color:#697784}.compose-footer{display:flex;align-items:center;justify-content:space-between;gap:16px;margin-top:10px}.compose-footer .button{min-height:39px;font-size:12px;padding:8px 17px}.noscript{padding:50px 24px;text-align:center}
@media(max-width:1000px){.auth-view{gap:40px;margin-top:55px}.auth-intro h1{font-size:34px}.customer-workspace{grid-template-columns:minmax(250px,300px) minmax(0,1fr)}.account-view{padding:30px 25px 45px}.detail-heading,.conversation{padding-left:22px;padding-right:22px}.request-details{padding-left:22px;padding-right:22px}.inquiry-card,.panel-heading{padding-left:17px;padding-right:17px}.inquiry-card-top{display:block}.inquiry-card-top .status-badge{margin-top:7px}}
@media(max-width:760px){.customer-workspace{grid-template-columns:minmax(0,1fr)}.inquiries-panel{border-right:0;border-bottom:1px solid var(--line)}.inquiry-list{max-height:none;overflow:visible}.inquiry-card-top{display:flex}.detail-empty{padding:40px 24px}.pagination{margin-top:0}.auth-view{gap:25px}.auth-intro h1{font-size:29px}.auth-card{padding:24px}.auth-benefits{display:none}.header-title{display:none}.messages{max-height:470px}.status-steps{gap:6px}.status-steps li{padding:6px 9px}}
@media(max-width:560px){.site-header{min-height:77px;padding:17px 18px;gap:12px;flex-wrap:wrap}.brand svg{width:134px}.header-actions{gap:13px}.back-link{display:none}.language-toggle{font-size:11px}.site-footer{padding:20px 18px;font-size:10px}.auth-view{display:block;max-width:470px;margin:29px auto 40px;padding:0 18px}.auth-intro{margin-bottom:24px}.auth-intro h1{font-size:28px;line-height:1.4}.auth-lead{font-size:12px;margin-top:12px;line-height:1.85}.account-scope{margin-top:16px;padding-top:13px;font-size:11px}.auth-card{padding:23px 21px}.auth-card h2{font-size:21px}.auth-tabs{margin-bottom:23px}.field input{font-size:16px}.account-view{padding:25px 16px 40px}.account-heading{align-items:flex-start;gap:14px}.account-heading h1{font-size:25px}.account-heading>.button{font-size:11px;min-height:39px;padding:8px 11px;margin-top:20px}.account-identity{font-size:11px}.ownership-note{font-size:10px;margin-top:16px;margin-bottom:19px}.panel-heading{padding:17px 18px}.inquiry-card{padding:18px}.detail-heading{padding:23px 18px 19px}.detail-heading h2{font-size:20px}.status-steps li{font-size:10px;padding:6px 8px}.request-details{padding:16px 18px}.request-details dl{grid-template-columns:70px minmax(0,1fr);gap:11px 13px;font-size:11px}.conversation{padding:21px 18px}.conversation-heading{gap:10px}.conversation-heading p{font-size:10px}.sync-status{font-size:9px;max-width:102px}.chat-message{max-width:92%}.chat-bubble{font-size:12px;padding:11px 13px}.chat-message-meta{font-size:9px}.message-form textarea{font-size:16px}.compose-footer .button{min-height:42px}.eyebrow{font-size:9px;letter-spacing:1.4px}}
.text-button{border:0;background:transparent;color:#68747f;font-size:11px;padding:5px 0}.unread-badge{display:inline-flex;align-items:center;justify-content:center;min-width:18px;height:18px;padding:0 5px;margin-left:7px;color:#fff;background:#526d83;border-radius:9px;font-size:9px}.archived-label{display:block;margin-top:6px;font-size:10px;color:#997d60}.password-dialog{width:min(430px,calc(100% - 32px));max-height:calc(100dvh - 40px);padding:28px;border:1px solid var(--line);border-radius:6px;color:var(--ink);background:#fff;overflow:auto}.password-dialog::backdrop{background:#18263270}.password-dialog h2{font-size:22px}.password-dialog .form-intro{margin-bottom:20px}.password-actions{display:flex;justify-content:flex-end;gap:10px;margin-top:25px}.is-syncing{opacity:.65}@media(max-width:560px){.header-actions{flex-wrap:wrap;justify-content:flex-end;gap:10px}.password-dialog{padding:23px 20px}.password-dialog input{font-size:16px}.password-actions .button{flex:1}.header-actions #password-open{font-size:10px}}
@media(prefers-reduced-motion:reduce){.loader{animation:none}*{scroll-behavior:auto!important}}